Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return the product in its original packaging. Please see below for more information on our return policy.

Returns

All returns must be postmarked within 10 days of the purchase date. All returned items must be new and unused, with all original tags and labels attached.

Return Process

To return an item, please email customer service at service@freshlypreserved.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Freshly Preserved
ATTN: Returns
RMA #
11798 York Road
North Royalton, Ohio 44133
United States

Refunds

After we receive your return and inspect the item's condition, we will process your return. Please allow at least seven (7) days from receipt of your item for us to process your return. We will notify you by email when we have processed your return.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please note: We will charge a 20% restocking fee for all returns over $25.00.

Questions

If you have any questions concerning our return policy, please contact us at: service@freshlypreserved.com.